Politica de expediere

Shipping Policy


  1. Order Confirmation

By placing an order, the customer submits a binding offer to purchase the selected products and accepts these terms as the sole applicable legal relationship with the Provider. The supplier will confirm receipt of the order from the Customer by sending a confirmation via email. This order confirmation signifies the acceptance of the contract offer by the provider.

      2. Payment Methods

We accept payment methods such as bank transfer and credit card. Bank transfer details will be included in the receipt of the order and sent to your email address. Upon receiving the confirmation, the Customer is obligated to make full payment in advance.

      3. Shipping Costs and Delivery

We ship worldwide, and transportation costs are calculated individually for each order. Shipping costs will be provided to the customer before the order is placed. The cost of delivery depends on a variety of factors, such as the dimensions of the items, the distance to the destination, and the transportation fees. We do not offer free shipping for any order value.

      4. Delivery Time

Please note that all ReiterWelt products are custom-made. The time of realisation depends on the requirements of the order and the Provider’s processing capacity. From the date of receiving the payment, the Supplier is obligated to deliver the order to the customer’s place within 30-60 days.

      5. Ownership

Delivered products remain the property of the supplier until full payment is received.

      6. Warranty

ReiterWelt offers a warranty covering defects caused by weather conditions. In case of a defect, the Supplier reserves the right to replace the goods or repair them. If the repair fails, the Customer is allowed to return the goods and receive a refund of the purchase price.

No warranty claim is granted if the defect is caused by improper handling or use, subsequent changes made by the buyer, or any other factors not related to weather conditions. The warranty expressly does not cover damage caused by improper handling, use, or circumstances outside the scope of weather-related issues.

       7. Privacy Policy

All personal data collected on the ReiterWelt website will be saved and/or processed only to provide personal support, send product information, or submit quotations for services. ReiterWelt assures you that your data will be treated confidentially in compliance with the provisions of privacy protection legislation.

Copyright

Unless otherwise noted, all text, images, drawings, and other works published on the website are copyrighted by ReiterWelt. Copying, distributing, saving, storing, transferring, sending, reproducing, and disclosing the contents of this site without our written permission are expressly forbidden.