FAQ
Our horse jumps are made with innovative components that make them both durable and ultra-lightweight, which means they're easy to move around and set up. They're also visually stunning, making them a great addition to any training course.
Our horse jumps are made with high-quality materials and designed to last for years, even with heavy use. We also offer a warranty on our products, so you can feel confident in your purchase. The warranty does not cover mechanical damages.
Yes, we offer a range of customisation options, including different colours and designs. We can also work with you to create custom jumps that fit your specific needs.
Our horse jumps are competitively priced and vary depending on the specific product and any customisations you choose. We're happy to provide you with a quote for your specific needs, check our shop and catalogue and write to us: office@reiterwelt.eu.
Our horse jumps are typically shipped within a few weeks from proforma invoice payment, and delivery times vary depending on your location. We'll keep you up to date with updates so you can follow your order's progress.
Generally production takes around 4-8 weeks depending on current production queue.
Our horse jumps are designed to be low-maintenance and easy to clean. You can simply clean them with water.
Yes, our horse jumps are designed to withstand outdoor use and are made with materials that are weather-resistant. However, we recommend that you take steps to protect your jumps from extreme weather conditions.
Yes, we offer discounts for package orders of a certain size. Please contact us to discuss your specific needs and we can provide you with a quote.
We always find the best quotes available to us within our network of logistics partners.
Here you can also find our shipping policy.
We usually have attractive delivery costs and times as we work with a big variety of logistics providers.
We will always try to find favorible conditions for you and will communicate the costs transparently before setting everything in stone.
Before you order you need to pick your favorite jumps: Here you can find our products.
As most of our products are custom made, returns are usually not possible as per regulation.
You can read more about this in our returns policy.
Here you can find our returns policy.